Tuition Refund Policy

Purpose

Focus College Ltd. has established guidelines for returning funds to students and/or sponsors as required.


Policy for Approved Programs


REFUND POLICY

Circumstances When Refund Payable

Amount of Refund

Before program start date, institution receives a notice of withdrawal (applies to all students)

  • No later than seven days after student signed the enrolment contract, and
  • Before the program start date.

100% tuition and all related fees, other than application fee. Related fees include administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials.

  • At least 30 days before the later of:
  1. The program start date in the most recent Letter of Acceptance (international students)
  2. The program start date in the enrolment contract.

Institution may retain up to 10% of tuition, to a maximum of $1,000.

Institution must refund fees paid for course materials if not provided to the student.

  • More than seven days after the student and institution signed the enrolment contract, and
  • Less than 30 days before the later of:
  1. The program start date in the most recent Letter of Acceptance (international students)
  2. The program start date in the enrolment contract.

Institution may retain up to 20% of tuition, to a maximum of $1,300.

Institution must refund fees paid for course materials if not provided to the student.

After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all students, except those enrolled in a program delivered solely by distance education)

  • After the program start date, and up to and including 10% of instruction hours have been provided.

Institution may retain up to 30% of tuition.

Institution must refund fees paid for course materials if not provided to the student.

  • After the program start date, and after more than 10%, but before 30% of instruction hours, have been provided.

Institution may retain up to 50% of tuition.

Institution must refund fees paid for course materials if not provided to the student.

Student does not attend program – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education):

  • Student does not attend the first 30% of the program.

Institution may retain up to 50% of the tuition.

Institution must refund fees paid for course materials if not provided to the student.

Institution receives a refusal of study permit (applies to international students requiring a study permit):

  • Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:
  1. The program start date in the most recent Letter of Acceptance
  2. The program start date in the enrolment contract
  • Student has not requested additional Letter(s) of Acceptance.

100% tuition and all related fees, other than application fee.

After the program start date, student withdraws or is dismissed (applies to students enrolled in a program delivered solely by distance education):

  • Student completed up to 30% of the program.

Institution may retain up to 30% of the tuition.

Institution must refund fees paid for course materials if not provided to the student.

  • Student completed more than 30% but less than 50% of the program (based on evaluation provided to student).

Institution may retain up to 50% of the tuition.

Institution must refund fees paid for course materials if not provided to the student.

Refunds will be made within 30 days and as per Focus College’s Refund Policy

For Non-Approved Programs

REFUND POLICY

There is no refund for tuition less than $4,000.

If tuition is $4,000 or more:

The institution will refund 100% of the tuition and all related fees, other than application fees, if both of the following apply.

  • The student does not attend the program, and
  • The institution receives from the student a notice of withdrawal or a copy of refusal of a study permit no later than 30 days after the later of:
    1. the start date of the program in the most recent Letter of Acceptance
    2. the start date of the program in the enrolment contract.

The refund will be paid within 30 days of the date the institution receives the notice of withdrawal or copy of study permit refusal.

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Focus College response to Covid-19

Updated March 16, 2020


Due to the current pandemic and the desire to protect the health of our students, Focus College is taking measures which incorporate social isolation.

For current students:

We are suspending our Advanced Diploma and Office Manager courses for the week of March 16-20th, to allow for temporary distance learning to be set up. If any students do not have access to a computer from home, we request that they notify the college immediately. Further information on how courses will be delivered will be available as the week goes on. Please monitor your student email for further information throughout the week.

 

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