A two-day session regrading Customer Service Training was conducted by Prabhsharan Kaur from Focus College at the WorkBC Mission Centre on August 19 and 20, 2025. The session focused on essential communication skills required for effective customer service, including strategies for dealing with both online and in-person customers. Participants explored real-life scenarios, learned how to handle upset or difficult customers, and practiced techniques such as active listening, empathy, and maintaining professionalism. The training aimed to enhance participants' confidence and readiness to deliver quality customer experiences in various settings.

We are excited to announce that Focus College’s Surrey campus is officially moving to a brand-new, state-of-the-art location! Starting August 30, 2025, all Surrey classes and operations will be held at: 13710 94A Avenue, Surrey, BC V3V 1N1 This modern campus offers enhanced learning spaces, upgraded technology, and improved student facilities to create an even better educational experience. We look forward to welcoming students, faculty, and visitors to our new home!