Business Accounting — 160 hrs

This Course is designed to enable students to develop their knowledge and understanding in the preparation and use of accounting information within a business organization. Students will develop the skills required to prepare basic financial and management accounting reports and, in addition, will also develop the skills, knowledge and understanding to enable them to interpret and use financial information for decision making.

Communication: Business Communication  — 80 hrs

This Course Communication: Business Communication is designed to develop skills in analyzing, summarizing, evaluating, and producing complex written business information. It also develops skills in presenting and responding to complex oral business information.

The Course enhances skills for learning, life and work and there is a particular emphasis on employability.

Creating a Culture of Customer Care — 80 hrs

The purpose of this Course is to enable students to recognize and evaluate effective customer care within a relevant work environment. It allows students to analyze factors affecting customer care and to judge the effectiveness of a customer care strategy by applying them to the workplace. The Course emphasizes that customer care is a key area of importance and value to organizations and is, therefore, critical to the work of any employee.

International Tourist Destinations  — 80 hrs

This is a practical course which involves the student in acquiring and applying knowledge about the principal worldwide tourist destinations and attractions. It is also suitable for employees in airlines, tour operators and travel agencies who wish to improve their working knowledge of destinations. A good working knowledge of tourist destinations is a necessity for students seeking employment in all areas of the travel industry. The scope of the course is broad with the student developing a working knowledge of a range of tourist destinations around the world. Key aspects of tourist destinations are studied including physical features and attractions. Students develop their knowledge and skills in researching worldwide tourist destinations through reference materials such as atlases, brochures, tourist guides and the internet.

Economics 1: Micro & Macro Theory and Application — 80 hrs

This Course is designed to build on students’ knowledge of introductory economics and expose them to microeconomic and macroeconomic applications of theory. The course allows the introduction of current issues in economics and provides an opportunity for students to analyze and evaluate these issues.

Economics 2: The World Economy  — 80 hrs

This course introduces the world economy, the main focus being the key features of the global economic environment. It advances economic concepts and allows students to develop their research and analytical skills. The core economic issues that are focused on in this course are trade, international payments, exchange rates and economies undergoing change.

Tour Guiding and Resort Representation — 80 hrs

This course equips the student with skills and knowledge necessary for the various types of tour work with inbound and outbound tour operators and coach companies. It gives an insight into tour management including itinerary planning, resort representative duties and procedures, and tour guiding skills involving presentation of a live tour.

Information Technology Applications Software 1  — 80 hrs

This course is designed to enable students to use Information Technology (IT) systems and applications independently to support a range of information processing activities. The course is designed to develop a broad knowledge of the theoretical concepts, principles, boundaries and scope of IT applications. These activities will be centered on using software applications packages to meet complex information requirements while paying attention to security and the needs of other users.

IT in Business: Spreadsheets  — 80 hrs

This Course is designed to allow students to develop an understanding of spreadsheet design and how to use spreadsheet features and functions for practical and effective use. It is relevant to students wishing to develop their knowledge of spreadsheets as a tool to help provide solutions to common business problems.

Marketing Planning in Travel and Tourism  — 80 hrs

This course is designed to enhance a basic knowledge of marketing by providing the student with the opportunity to put theory into practice through the gathering of marketing information and the development of a marketing plan for a travel or tourism business, based on an assessment of the marketplace. It will also give students some insight into practices in marketing research and some exposure to designing and administering a questionnaire for the purposes of gathering data for travel and tourism businesses. This reflects the fact that the vast majority of businesses in tourism are small in size and are therefore unlikely to retain the services of marketing research agencies on their behalf. Although designed with a clear emphasis on the travel and tourism sector, the Course could also be applied to service-orientated sectors such as hospitality.

Retail Travel Practice  — 160 hrs

This course is designed to enable the student to demonstrate technical skills and apply product knowledge to process and administer client requirements for general travel and ancillary services.

Planning and Sustainable Development in Tourism  — 80 hrs

This Course is designed to enable students to understand the concept of planning and sustainable development in tourism. It examines sources of funding for tourism development. Taking account of the need to adopt policies, strategies and practices within planning, students will consider the sustainable use of natural and built resources, and the economic and socio-cultural well-being of the local community. This Course is relevant to anyone working in, or interested in working, in the tourism industry as it gives them an understanding of planning systems and a vital insight into both positive and negative impacts arising from tourism development.

Tour Operations  — 80 hrs

This course is designed to enable students to develop an in-depth knowledge of the tour operations sector of the travel and tourism industry and to demonstrate competence in applying techniques used by tour operators launching a new tour operating program. It will look at tour operations in relation to both inbound and outbound sectors. It is also suitable as a stand-alone Course for individuals who have experience of the travel and tourism industry and who wish to develop their career in tour operations.

Travel and Tourism: Graded Unit  — 80 hrs

This course is designed to provide evidence that the student has achieved the following principal aims of the SQA Advanced Diploma in Travel and Tourism:

• Provide a basis for future career and personal development.
• Develop organizational, research and investigative skills.
• Develop ability to manage and absorb large amounts of information.
• Develop transferable skills.
• Develop ability to be flexible and work cooperatively with others.
• Develop the ability to take responsibility for one’s own learning.
• Develop key skills and knowledge in marketing, economics and customer service applied to the travel and tourism sector.
• Provide scope for an in depth look at the key issue of sustainability.
• Develop managerial competences in the meaningful travel and tourism context of tour operations and retail travel.

Applying Marketing Principles in Travel and Tourism  — 80 hrs

This Course is designed to enable students to demonstrate an understanding of the basic principles of marketing within the context of the travel and tourism industry. It is intended for students interested in pursuing a career in the travel and tourism industry. It provides an introduction to the main theories and activities associated with marketing in the travel and tourism industry

This Course focuses on the way in which the particular nature of the tourism product impacts on the marketing activities of travel and tourism businesses. Students will investigate the dynamic nature of the travel and tourism industry and consider methods that can be used to understand and identify existing and potential customers. This will include a study of consumer behaviour, as well as identification of the factors which influence demand for the travel and tourism product.

Although designed with a clear emphasis on the travel and tourism sector, the Course could also be applied to other service-orientated sectors such as hospitality

Co‑op — 1360 hrs
Paid workplace placement aligned with your studies. The co‑op lets you apply classroom skills, build a professional network, and gain résumé‑worthy experience.